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Changes to products, policies and processes

Postmaster Non-Executive Director Election Process

Protecting access to cash

Post Office has secured a new five-year partnership agreement with the UK’s banks and building societies, underpinning access...

Equity, Diversity and Inclusion at Post Office

At Post Office, we actively encourage diversity and foster a culture of inclusion. This is important for the growth of our bu...

Assistance for appealing convictions

Find out what we are doing to provide support and assistance to those who have suffered. 

Post Office Policies

Christmas Stamp research - January 2025

Post Office conducted market research with Dynata in January 2025, exploring customer’s recent Christmas Stamps usage and sta...

FOIA Requests and responses

Post Office receives numerous Access to Information requests every day. We endeavour to respond to these as quickly as we can...

Our Board

Post Office Limited’s Board of Directors comprises the Chairman, a Senior Independent Director, seven other Non-Executive Dir...

Horizon Shortfall Scheme: information and data

Post Office is taking determined action to pay full, fair and final financial redress for victims of the Horizon Scandal. We ...